Tuesday, November 15, 2011

On sucking it up....

I've been going through one of those periods lately where anything and everything has been making me angry, one of those periods where I've wanted to stab someone with a pencil and might have done it if a pencil had been readily available.  I've gotten angry about little things and I've allowed them to set the tone for my entire day.  Last week I woke up to a brief radio blurb about the Jerry Sandusky situation at PSU and I let that 5:30 AM blurb set the tone for the rest of the day.  I let a Thanksgiving event at work get me so hemmed up that on Friday night I barely slept for thinking about it.  I forget sometimes that not only will these things not matter 100 years from now, they probably won't matter next week.

I have someone who works for me who complains about salespeople constantly.  It's the same complaint all the time; their paperwork is never right, they don't send everything in, their orders are wrong....  I tell him that I have been with the company for 13 years and have come to expect certain behaviors from sales; it has always been this way and probably always will be.  It isn't a glass-half-empty response, it's just that people are people, they have their little foibles and being angry about it changes nothing.  I remind him that if they weren't selling new products we would quickly be out of work, that they are just people who are trying to get by like the rest of us, but every two weeks or so he's back in my office and we start all over again.  It's like being on one of these:

That gerbil gets up there and thinks that every time he runs forward he's closer to his destination.  My employee thinks that getting upset at sales is going to change something, but all it does is add to his aggravation without accomplishing anything.

I get wrapped around the axel the same way and sometimes it takes me entirely too long to realize it and make the necessary corrections to get me out of that rut.  I get frustrated at work when issues outside of my span of control are dumped on me.  I get frustrated when the guy who is supposed to be my right hand man drops the ball, which happens frequently.  I get frustrated when half of the people are complaining that it's too hot and half that it's too cold. Getting frustrated, though, does absolutely nothing to change the situation and just makes for a crappy day.

What I forget is that I'm blessed.  I have an incredible wife and great kids, 99% of the time my employees do what's required of them, and do it well.  I don't have to worry about where my next mortgage payment or meal is coming from and I'm compensated well for what I do.  Nothing else is really that important and letting the little stuff cause me grief is just plain stupid.

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